Privacy Policy
Effective date: January 1, 2026
Overview
Kenneth Boncela Insurance Agency ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
We collect information you voluntarily provide through our contact form, by phone, or by email — including your name, email address, telephone number, and any details you share about your insurance needs. We may also collect basic technical information such as browser type and pages visited.
How We Use Your Information
We use your information to respond to your inquiry, prepare insurance quotes, submit applications to carriers at your direction, service existing policies, and — where you have given express consent — send transactional or marketing text messages.
Mobile Information and SMS Consent
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS consent is collected separately from any other consent, is never pre-checked, and is never a condition of purchase. You may reply STOP to any message to opt out, or HELP for assistance.
Sharing of Information
We may share the information you provide with insurance carriers and licensed underwriting partners strictly to obtain quotes and process applications you request. We do not sell your personal information. As stated above, text messaging opt-in data and consent are never shared with any third parties.
Data Security and Retention
We use commercially reasonable administrative and technical safeguards to protect your information, and retain it only as long as necessary to serve you or as required by insurance and recordkeeping laws.
Your Choices
You may request access to, correction of, or deletion of your personal information, and you may withdraw messaging or email consent at any time by contacting us at ken@theboncelaagency.com.
Contact Us
Kenneth Boncela Insurance Agency — ken@theboncelaagency.com — 630.273.2360. See also our Terms & Conditions.